Terms and Conditions

Terms and Conditions – Mind Up

Welcome to Mind Up, the exclusive agent of 4M in Jordan and a leading store specializing in creative and educational toys for children. By using our website mindup-jo.com, you agree to abide by the following terms and conditions. Please read them carefully before using the site or making a purchase.

1. Introduction

Mind Up provides a comprehensive shopping experience for creative and educational children's toys. By accessing this website, you agree to all the terms outlined below. If you do not agree with any of these terms, we recommend that you refrain from using our services.

2. General Information

  • Official Website: mindup-jo.com
  • Customer Support Email: support@mindup-jo.com
  • Customer Service Phone Number: 0798364562
  • Store Address: Irbid, Wasfi Al-Tal Street, next to District Café, 2nd floor

3. Website Usage Terms

  • Misuse of the website in any form is strictly prohibited.
  • Products may not be resold or used for commercial purposes without prior authorization.
  • Mind Up reserves the right to modify or update the terms at any time without prior notice.

4. Products and Orders

  • All products displayed on the site are subject to availability.
  • Colors and designs may vary slightly from the images shown on the website due to screen settings.
  • We reserve the right to refuse or cancel any order for reasons related to stock availability or payment issues.

5. Payment and Pricing

  • All prices listed on the website include local taxes unless stated otherwise.
  • We accept various payment methods, including cash on delivery, credit cards, and available digital wallets.
  • If a pricing error occurs, we will notify you before processing the order.

6. Shipping and Delivery

  • Delivery is available across Jordan according to our shipping policy.
  • Shipping fees will be calculated at checkout and depend on the customer’s location.
  • Mind Up is not responsible for delivery delays caused by external factors such as weather conditions or shipping strikes.

7. Return and Exchange Policy

  • Products can be returned within [number of days] days from the date of receipt, provided they are in their original condition and unused.
  • The customer bears the return shipping costs unless the return is due to an error on Mind Up's part.
  • Used or opened products cannot be returned unless they have a manufacturing defect.

8. Warranty and After-Sales Service

  • All our products come with a warranty against manufacturing defects as per the manufacturer’s policy.
  • The warranty does not cover damage resulting from misuse or intentional harm.
  • Customers can contact us for assistance via support@mindup-jo.com or customer service at 0798364562.

9. Intellectual Property Rights

  • All copyrights, designs, and logos on the website are owned by Mind Up and may not be used without prior written consent.
  • Reproducing or republishing any content from the website is not allowed without official approval.

10. Limitation of Liability

  • Mind Up is not responsible for any direct or indirect damages resulting from the use of the website or products.
  • We are not liable for any technical errors or service interruptions.
  • All products are sold "as is," and no additional warranties are provided beyond the stated warranty policy.

11. Force Majeure

  • We are not responsible for any delay or failure in performance due to circumstances beyond our control, such as natural disasters, pandemics, government regulations, or technical failures.

12. Privacy Policy and Data Protection

  • All customer data is protected under our privacy policy.
  • No personal information is shared with third parties without customer consent, except in compliance with local laws.

13. Amendments to Terms and Conditions

  • Mind Up reserves the right to modify or update these terms at any time without prior notice.
  • Any changes will be published on the website, and continued use of the site after an update constitutes acceptance of the revised terms.

14. Governing Law and Dispute Resolution

  • These terms and conditions are governed by the laws of the Hashemite Kingdom of Jordan.
  • Any disputes will first be attempted to be resolved amicably between the parties. If resolution is not achieved, disputes will be referred to the competent Jordanian courts.

15. Contact Us

If you have any questions regarding these terms or any of our services, you can reach us via:

  • Email: support@mindup-jo.com
  • Customer Service Phone Number: 0798364562
  • Address: Irbid, Wasfi Al-Tal Street, next to District Café, 2nd floor

Thank you for choosing Mind Up, and we hope you enjoy a fun and enriching shopping experience for your children! 🎉